When is my homeowner orientation?
At present we are estimating homeowner orientations to start this summer and go into the fall. Once your home is ready for an orientation, a member of our Homeowner Care team will reach out to you to schedule an appointment.
When is my completion date?
We are estimating completions to commence Summer - Early Fall 2023. Approximately 60-90 days prior to your estimated completion, you will receive the "Get Ready for Completion Letter" via email.
Will the deficiencies in my home be completed before possession?
Once you have completed your homeowner orientation, our Homeowner Care and Construction teams will begin addressing any deficiencies identified during your orientation, prior to your completion.
How do I report any deficiencies within my home after I pick up my keys?
During your key-pickup appointment, our Homeowner Coordinator will introduce you to your homeowner portal where you are able to report any deficiencies in your home, as well as access any appliance manuals and homeowner resources.
Who do I pay my strata fees to?
Strata fees are paid directly to your property management company (AWM-Alliance Real Estate Group Ltd.). A letter of introduction to your property management company will be included in your key package.
When will I know where my parking and/or locker is located?
When you pick up your keys, you will be shown your parking stall and/or locker (if applicable).
What is the difference between the Bosa Properties Homeowner Care team vs. property management team?
The Homeowner Care team represents Bosa Properties, we are here to ensure your new home experience is as seamless as possible from homeowner orientations to after you pick up your keys.
The property management team (AWM-Alliance Real Estate Group Ltd.) manages the day-to-day operations and maintenance of common areas in your community.
How many people can we bring to the Homeowner Orientation?
We can accommodate three adult attendees per orientation. As ROWE is still an active construction site, we are unable to have children or pets attend the orientation.
How many orientations will there be for my home?
To maintain our construction schedule, there will be one orientation scheduled for each home.
Do I need to notify strata prior to moving in?
Yes, before moving in, you are required to inform AWM-Alliance Real Estate Group Ltd. so that arrangements can be made for your moving vehicle to have clear access and parking. We will provide you with instructions as we move closer to completion.
When is the Homeowner Information Session?
The Homeowner Information Session took place on May 18. For those who were unable to attend, or if you want to revisit the content covered during the session, you can watch the recording here: https://www.youtube.com/watch?v=BbUroI2jyPc